Upper Thompson Sanitation District has been providing the Estes Valley with sanitary services for over 52 years. We take pride in providing high-quality customer service while ensuring the preservation, protection, and enhancement of the environment for future generations.
Thank you for your interest in Upper Thompson Sanitation District (District). Above all, we advocate and actively promote a safe, drug-free, positive, and productive work environment. We welcome your application to the District and will welcome your experience and expertise if we have a position available for which you qualify.
Customer Accounts Specialist
Works under the direction of the Customer Accounts Manager. The primary role of this position is to accurately establish new accounts, execute customer billing, and actively resolve customer and administrative issues that arise. This role requires strong communication and organization skills, attention to detail, accuracy, and ability to handle multiple tasks. Customer account management includes collaborating with the District’s Collection Department in review of development and construction plans and interpreting and applying District Rules and Regulations. Acts as a point of contact between the District, the Town of Estes Park, Larimer County, and other municipal/utility partners. May serve as a District representative on committees of those partners regarding customer accounts issues, District Rules and Regulations, and new development. Normal work schedule is Monday through Friday 8:00 a.m. – 5:00 p.m.
Customer Accounts Specialist Job Description
Customer Accounts Specialist Job Posting
The District prohibits unlawful discrimination against customers, employees, or applicants for employment, or in any program or activity conducted by the District on the basis of age 40 and over, race, (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military or marital status, genetic information, or any other status protected by applicable state or local law. The District will make reasonable accommodations for qualified individuals with known disabilities. If any person has a disability and requires a reasonable accommodation to fully participate in District business communications or events, please contact the District Manager (three days before an event) via telephone at 970-586-4544 or dial 711 to connect with Relay Colorado. Additional information may be found at our website.