Upper Thompson Sanitation District has been providing the Estes Valley with sanitary services for over 52 years. We take pride in providing high-quality customer service while ensuring the preservation, protection, and enhancement of the environment for future generations.
Thank you for your interest in Upper Thompson Sanitation District (District). Above all, we advocate and actively promote a safe, drug-free, positive, and productive work environment. We welcome your application to the District and will welcome your experience and expertise if we have a position available for which you qualify.
Full-Time Customer Accounts Administrator
As we mark our 53rd year of environmental stewardship, the Upper Thompson Sanitation District (District) is searching for an organized and thorough professional who is eager to contribute to our mission of preserving and enhancing the environment and community. Ensuring outstanding customer service is a primary focus, the successful candidate will also accurately establish new accounts, execute customer billing, and resolve customer concerns as well as provide telephone and other administrative support. This position will work closely with the District’s Collection Department in the management of customer accounts, review development and construction plans, and interpret and apply District Rules and Regulations. This role will act as a point of contact between the District, the Town of Estes Park, Larimer County, and other municipal/utility partners and may serve as a District representative on committees with those partners. The work week is 40 hours, and the work schedule is Monday – Friday, 8:00 a.m. – 5:00 p.m.
Required minimum qualifications include a high school diploma or general education degree (GED) and three to five years of customer service and administrative experience with an emphasis in managing customer accounts. The Customer Accounts Administrator will support the Receptionist/Secretary by performing general office and receptionist duties and assist other District staff as requested. This position requires proficiency in the ability to communicate effectively with fellow staff members and customers, resolve account discrepancies, and multi-task.
UTSD is a drug and tobacco free workplace. Prior to employment, the successful candidate is required to satisfactorily pass a post offer substance screening and background investigation.
Annual salary Range is $41,600 ($20.00/Hour) - $62,400 ($30.00/Hour) depending on education and experience. Employment with the District includes an attractive and competitive employee benefit package including health/vision/dental insurance, PERA 401a retirement plan, paid sick/vacation/holiday time off, clothing allowance, life and disability insurance and longevity pay. The complete job description and employment application are available online at UTSD.org, or at the District Administration Office, located at 2196 Mall Road, M-F 8:00 a.m.- 5:00 p.m. Application, cover letter, and resume may be delivered, emailed, or mailed, to Upper Thompson Sanitation District; ATTN: Sheryl Ponzer, Customer Accounts Manager, P.O. Box 568, Estes Park, CO 80517. Email sheryl@utsd.org
Applications will be accepted until the position is filled.
The District prohibits unlawful discrimination against customers, employees, or applicants for employment, or in any program or activity conducted by the District on the basis of age 40 and over, race, (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military or marital status, genetic information, or any other status protected by applicable state or local law. The District will make reasonable accommodations for qualified individuals with known disabilities. If any person has a disability and requires a reasonable accommodation to fully participate in District business communications or events, please contact the District Manager (three days before an event) via telephone at 970-586-4544 or dial 711 to connect with Relay Colorado. Additional information may be found at our website.